Managing user trust for self-adaptive ubiquitous computing systems

Karin Leichtenstern, Elisabeth André and Ekatarina Kurdyukova

erschienen 2010 "Proceedings of the 8th International Conference on Advances in Mobile Computing and Multimedia", MoMM '10, Pages 409 - 414

Verlag: ACM

ISBN: 978-1-4503-0440-5 DOI:


Ubiquitous computing systems can cause serious problems for user trust. In particular if the system is self-adaptive and situations appear which are poorly self-explanatory. In this paper we aim at the trust management of adaptive systems. We present a user study that covers the correlation of trust dimensions and user feelings on user trust. As results of this study, a Bayesian Network is introduced that, at the design time and runtime of the system, provides knowledge about the interplay between a truster's disposition, system events and actions, trust dimensions, user trust and user response.


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